Shipping Policy

Last updated: October 14, 2026

Processing

Orders are processed within 24–48 hours. Processing excludes weekends.

Free shipping

United States: free USPS Standard Shipping, with delivery estimated at 3–8 business days after processing. International: free Standard Shipping, with delivery estimated at 3–8 business days after processing.

Tracking is included. We will email tracking details when your chart ships. Shipping times are estimates; carrier delays and customs processing can affect delivery.

Address details and delivery issues

Please check your delivery address before ordering. If you need to correct it or your tracking shows a delivery issue, email support@novaloum.com with your order number as soon as possible. Address changes depend on whether your order has already been dispatched.

International orders

Any applicable import duties or local taxes are the recipient’s responsibility unless included at checkout. Charges depend on your destination and local rules.

Returns

You may request a return within 30 days of delivery under our Return and Refund Policy.